Bankhouse has been a privately run purpose built care home since 1989.


The provider and the management team strives to provide a quality of life based on individual resident’s personality, lifestyle, needs and wishes into three different communities within the home.


Bankhouse Care Home can be found on the outskirts of Ebbw Vale in Beaufort village backing on to the scenic Moors looking towards the Brecon Beacons. It has good bus links with Ebbw Vale, easy road links to the new Heads of the Valleys Road and rail link to Ebbw Vale with a short taxi ride to the care home.


We care for residents across the area from Newport, Cardiff, Caerphilly, Torfaen, Monmouth and Brecon. Specific contracts are agreed with different authorities depending on the individual needs and wishes of the resident. Residents who wish to return home to their roots are very welcome and arrangements can be made in accordance with their local authority.

Our Home
Our Ethos

Bankhouse is registered by CIW to provide nursing and personal care to 53 people which includes people with dementia needs.


The care home accepts all genders, of 55 yrs old and over, without discrimination. We respect all cultures, backgrounds and the lifestyles of all our residents. We provide long and short term, palliative and respite care for residents living in the community.


There are different areas within the care home which individual residents are encouraged to explore and utilise with their families. There are spacious lounges, a relatives lounge on the Windsor Community, and the conservatory with an in-house pub. We have a fully participatory garden where residents are encouraged to get involved and grow flowers, fruit, and vegetables on raised plant beds.


Our hair salon and a fully stocked bar are popular with residents.

To provide a friendly, welcoming and safe place to live.


To provide a quality of life that supports our residents living in the care home to retain their independence, identity and a sense of value.


To provide stimulation and encouragement by engaging residents in a quality of life through activities incorporating their interests, special events / festivals e.g. anniversaries or birthdays.


To provide physical, psychological, emotional and spiritual support to the resident, family and friends.


To listen to the resident’s, we support and give them opportunities to comment and engage in the development of the service provided in the care home.

To maintain and continue to develop close links in the local community with their family and friends.


To promote the individual resident’s human rights.


To promote the resident’s wellbeing by promoting their physical, mental, emotional, spiritual health through a multi-disciplinary team.


To safeguard the resident from abuse or discrimination.


To deliver the best standard of care from staff who have suitable qualification, skill and experience to enhance the quality of life for all our residents, families and friends.


A place to call home.

Our Home Our Ethos
Overview Our Home Our Ethos
Overview Our Home Our Ethos
Overview Our Home Our Ethos
Overview Our Home Our Ethos